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Services Regulations 

Connection Fees

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Supply Connection for Rented – Existing Building

Learn Basic steps to supply connection for rented – existing buildings.

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Supply Disconnection for Rented – Existing Building

Learn Basic steps to supply disconnection for rented – existing buildings.

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Restore Supply Connection

Learn Basic steps to restore supply connection.

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Bill Payment

Explore the services provided by KAHRAMAA to facilitate the payment of Electricity and Water Monthly Consumption Bill issued to every customer each month.

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Interactive Communications with Customers

Stay connected with us, get a personal account by registering in ‘Customers’ portal at KAHRAMAA website: www.km.com.qa, learn registration steps and get benefited from the available e-services.

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New Connections of Electricity and Water Services

Learn the basic steps to apply for New Connection of Electricity and Water Services, this service is designed for new buildings and premises that have building permit and under construction. The owners/customers are advised to apply to this service, through certified contractor, at least six months prior to expected completion date.

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Practical Tips to Reduce your Consumption and Your Bill

Help us to protect the nature and the environment by reducing your electricity and water consumption, stop irrational use of them by applying the Conservation Law. Learn some practical tips to help you reduce your electricity and water consumption and your bill.

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Additional Connection Services

Learn the basic steps to apply for Additional Connection Services; i.e. Temporary Service Connection, Service Relocation, Separate Supply, Service Upgrade, and Additional Meter.

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Repair or Replace Defected Meters (Electricity and Water)

Learn the basic steps to Repair or Replace Defected Meters (Electricity and Water).

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Code of Practice: Visiting Customer Premises
 
This document is prepared to inform public/customer about the Code of Practice applied by KAHRAMAA on why and when we visit customer premises, so customer can be sure that all visits are made by KAHRAMAA’s genuine representatives.

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Electricity Distribution Cable Jointer - License Procedure

This procedure is prepared and published for all contractors. We aim for dissemination to present necessary steps on:
- How to apply for an Electricity Distribution Cable Jointer License?
- How to renew to the License?
- How to request a License replacement?
Note: Any Contractor should obtain this license in order to allow him to do the work of Electricity Distribution Cable Jointer.

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Electricity Distribution Fitter - License Procedure

This procedure is prepared and published for all contractors. We aim for dissemination to present necessary steps on:
- How to apply for an Electricity Distribution Fitter License?
- How to renew the License?
- How to request a License replacement?
Note: Any Contractor should obtain this license in order to allow him to do the work of Electricity Distribution Fitter.

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Electricity Distribution Linesmen - License Procedure

This procedure is prepared and published for all contractors. We aim for dissemination to present necessary steps on:
- How to apply for an Electricity Distribution Linesmen License?
- How to renew the License?
- How to request a License replacement?
Note: Any Contractor should obtain this license in order to allow him to do the work of Electricity Distribution Linesmen.

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KAHRAMAA Regulations for Clearances and Works in the Vicinity of Extra-High Voltage Installations

The aim of this document is to notify all authorities, persons, organizations and government bodies which carry out the supervision and execution works for Public Services on roadways, public places to conform with the requirements provided in their plans and relevant methods of execution in case these works interfere or affect the present and future Extra High Voltage electricity installations.  These regulations are binding for entities, employers, employees, workers and persons in the vicinity of KAHRAMAA’s EHV installations. The Regulations stipulate the conditions for execution of private and public services work in the vicinity of EHV electricity installations.

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Regulations for the Installation of Electrical Wiring, Electrical Equipment and Air Conditioning Equipment

This book is dedicated to facilitate KAHRAMAA communications with professionals' consultants, contractors, and customers with regard to Internal Electrical Installations.
This book is the only approved reference book approved by KAHRAMAA and from now then, update and upgrade of the installation regulations book will be available on KAHRAMAA website.
In this case, KAHRAMAA reserves its right to update and upgrade the book of (Regulations for the Installation of Electrical Wiring, Electrical Equipment and Air Conditioning Equipment) without prior notice.

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Regulations of Internal Water Installations and Connection Works

This book is dedicated to facilitate KAHRAMAA communications with professionals' consultants, contractors, and customers with regard to internal water installations.
This book is the only approved reference book approved by KAHRAMAA and from now then, update and upgrade of the installation regulations book will be available on KAHRAMAA website.
In this case, KAHRAMAA reserves its right to update and upgrade the book of (Regulation of Internal Water Installations and Connections Works) without prior notice.

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Electricity Distribution Planning Guidelines

This document gives a guideline and overview of the building permit procedures, regulations and conditions from a network planning point of view. The Guidelines outline for the consultants the policies that dictate the requirements for the prompt approval of Building Permits from Distribution Planning Unit (DPU), and clearly defines the technical information required with the submittals to facilitate the processing of these applications.

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