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14.05.2017

KAHRAMAA Celebrates Labors’ Day

 
Within framework of its social responsibility, Qatar General Electricity & Water Corporation “KAHRAMAA”, represented in Conservation & Energy efficiency Department and through National Program “Tarsheed”, has organized a celebration to honor the Corporation’s labors; appreciating their important role in achieving strategic objectives of the Corporation. The celebration has been organized in collaboration with Siemens Global Company to emphasizes KAHRAMAA’s interest and keenness of labors’ rights.    

 

Labors have been participated in the events and sport activities established in outdoor area of KAHRAMAA Awareness Park. The organizers, in cooperation with “Your Health First” Program, have distributed healthy meals provided via Qatar National Center for Conferences. Labors also got some encouraging gifts from Siemens Company and Tarsheed.  
Within its constant efforts to attain its strategic objectives and ensure a safe and healthy working environment, KAHRAMAA cares of its labors via the National Program for conservation, where it works to connect conservation with labors’ proper behaviors towards environmental materials to achieve sustainable development. Moreover, KAHRAMAA has arranged this amusement event for labors appreciating and thanking them for their great role in economic growth and attaining national development of the state.  

 

it is worth mentioning that KAHRAMAA has honored the working team consisted from contractors, consultants, and employees of the corporation, who participated in achieving 38,000,000 Safe Man-hours Worked without Loss Time Injury in the first quarter of 2017.  KAHRAMAA also believes in labors’ role in developing corporations’ projects in the state in order to attain sustainable objectives that cope with the National Vision 2030 as well as achieve Tarsheed’s slogan (Keep Qatar Pulsing). 

 

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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.