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KAHRAMAA department’s accreditation renewed

​The Qatar General Electricity & Water Corporation (KAHRAMAA) has added another milestone recently  in its achievements, obtaining successfully the  renewed accreditation of TUV SUD ISO 9001:2008 certificate for its Water Proj ...

KAHRAMAA gets appreciation laurels

​Qatar General Electricity and Water Corporation (KAHRAMAA) was felicitated yesterday in a glittering ceremony held at Sharq hotel & Spa organized by Doha Film Institute (DFI) for coordinating a short film contest over Tarshee ...

KAHRAMAA: Massive Tarsheed activities in Ramadan

​Qatar General Electricity & Water Corporation “KAHRAMAA” launched several technical and awareness programs meant to increase energy efficiency and reduce per capita consumption of electricity and water during the month of Ram ...

KAHRAMAA in Full Readiness for The Holy Month of Ramadan

Qatar General Electricity & Water Corporation “KAHRAMAA” is all set to receive the holy month of Ramadan. All due technical and administrative procedures have been taken in transmission and distribution networks. Electricity t ...
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.