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Qatar to participate at Electricity & Water meet

Qatar General Electricity & Water Corporation (KAHRAMAA) is all set to participate at upcoming 27th meeting of the GCC Electricity and Water Cooperation Committee to be held in Kuwait on 8- 9th  September. A high level delega ...

KAHRAMAA participates at ‘Summer Full of Culture’

To promote the positive values of Tarsheed, the National Program for the Conservation & Energy Efficiency, Qatar General Electricity & Water Corporation’s Conservation & Energy Efficiency department in coordination wit ...

KAHRAMAA hosts delegation from QSCCB

​Qatar General Electricity & Water Corporation (KAHRAMAA) hosted a delegation today from Qatar Social & Cultural Center for Blind (QSCCB) at its main office to be acquainted with QSCCB’s activities, goals, objectives and c ...

KAHRAMAA announces TFS timings during Eid holidays

​Qatar General Electricity & Water Corporation (KAHRAMAA) has announced timings for all its Tanker Filling Stations during Eid-ul- Fitr holidays. On the last day of Ramadan and a day before Eid, Sailiyah and Umm Salal Tanker ...
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.