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Within network upgrade: New substations in services, OHL dismantle

Within the urban expansion the State witnesses, Qatar General Electricity and Water Corporation “KAHRAMAA” carries out its strategic plan for electricity network upgrade. KAHRAMAA has constructed new substations and upgraded anoth ...

KAHRAMAA to go dark for Earth Hour

The Qatar General Electricity and Water Corporation (KAHRAMAA) is all set to observe one hour of darkness on Saturday, March 28 to mark Earth Hour, joining world communities to protect environment. The earth hour will be observed ...

Qatar Hosts the first GCC Electricity and water benchmarking workshop

The state of Qatar hosted the first GCC workshop on electricity and water benchmarking on Wednesday, March 25th 2015. The workshop aims to enhance GCC electricity and water performance. At the beginning of the workshop, Eng. Nass ...

KAHRAMAA participates at MEED Qatar Projects 2015 Conference

Qatar General Electricity & Water Corporation (KAHRAMAA) participated at MEED Qatar Projects 2015 Conference which was recently held in Doha. The second day of the conference held on 11th March witnessed a presentation on KA ...
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.