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Under the patronage of H.H. Emir " KAHRAMAA celebrates 3rd Tarsheed Anniversary "

Qatar General Electricity & Water Corporation (KAHRAMAA) celebrated the third anniversary of its ongoing National Program for Conservation and Energy Efficiency (Tarsheed) here at Sheraton Doha under the patronage of His Highn ...

Qatar participates in World Water Forum in South Korea

​H.E Dr Mohamed bin Saleh al-Sada, the Minister of Energy and Industry led Qatar's delegation at the 7th World Water Forum, along with H.E. Eng. Essa bin Hilal Al-Kuwari the President of Qatar General Electricity & Water Co ...

KAHRAMAA invites entries for Renewable Energy Initiative competition

Qatar General Electricity & Water Corporation (KAHRAMAA)  has invited entries first time under a new category for ‘Best Renewable Energy Initiative Competition’ as part of its National Program for Conservation and Energy E ...

Within network upgrade: New substations in services, OHL dismantle

Within the urban expansion the State witnesses, Qatar General Electricity and Water Corporation “KAHRAMAA” carries out its strategic plan for electricity network upgrade. KAHRAMAA has constructed new substations and upgraded anoth ...
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.