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KAHRAMAA launched new e-services

Qatar General Electricity & Water Corporation “KAHRAMAA” launched new online services on its website km.qa. It comes within KAHRAMAA endeavor to provide high quality services to ensure customer satisfaction. KAHRAMAA announce ...

KAHRAMAA opens new Service Centre in Industrial area

​Qatar General Electricity & Water Corporation (KAHRAMAA) will open the doors of its new service centre in Industrial area.   The new service centre is located at Street number 100 in zone 56. The centre will be functional f ...

KAHRAMAA gets prestigious honors for its achievements

​Qatar General Electricity & Water Corporation (KAHRAMAA) has joined the leading organizations across the word gaining Global Reporting Initiative- 4 (GRI 4) in connection with its Sustainability Reporting. The recent earned ...

Within Tarsheed Program KAHRAMAA holds various activities in Ramadan

Qatar General Electricity & Water Corporation “KAHRAMAA” launched several technical and awareness programs meant to increase energy efficiency and reduce per capita consumption of electricity and water during the month of Rama ...
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.