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KAHRAMAA prepares for 5th Tarsheed Anniversary

Under the generous patronage of His Highness the Emir of Qatar, Sheikh Tamim Bin Hamad Al- Thani, Qatar General Electricity & Water Corporation (KAHRAMAA) is all set to celebrate the Fifth Anniversary of the National Program for Conservation and Energy Efficiency (Tarsheed) at its iconic KAHRAMAA Awareness Park (KAP) on 24th April with the slogan “one promise, one journey ’’.

This celebration will be graced by the presence of the Prime Minister and Interior Minister, H E Sheikh Abdullah bin Nasser bin Khalifa Al Thani, Minister of Energy and Industry, HE Dr. Mohamed Bin Saleh Al Sada, KAHRAMAA’s President, HE Eng. Essa Bin Hilal Al- Kuwari, dignitaries, diplomats, high level officials from Government and private sectors and sponsors, Media professionals, senior functionaries of KAHRAMAA, Environment- champions, school children, stakeholders’ representatives and others.

Through the celebration, KAHRAMAA will announce the official opening of KAHRAMAA Awareness Park (KAP) and its further strategies, projects and achieved targets for the ongoing program. KAHRAMAA, through Tarsheed, aims at rationalizing the consumption of water and electricity and intensifying the culture of conservation of vital resources in Qatar. In addition to it, KAHRAMAA at this grand occasion will felicitate those winners (individual and corporate) who have been selected under various categories against the entries sought for three competitions being organized by KAHRAMAA’s Conservation and Energy Efficiency department. During the event, KAHRAMAA will announce Tarsheed’s new road map to achieve the objectives set out by Qatar National Vision (2030) and extended National Development Strategy.

The Program which was initiated as a National campaign for Efficient Use of Water and Electricity was launched for five years in 2012 on earth day which falls every year on April 22. Tarsheed, through its multi- folded strategies and programmes, aims at reaching all segments of the society to create awareness for conserving the precious resources. It motivates the whole society to work together, contributing to the envisaged goals and ambitions of the Qatar National Vision (QNV) 2030.

KAHRAMAA has also joined hands with a number of organizations including schools to give impetus to the program for its successful implementation across the country. It has also signed 54 of MoUs with various kinds of organizations to implement its objectives and help inculcating and extending conservation culture in Qatar to preserve country’s vital resources and reduce carbon emissions for the sake of environment.

Tarsheed also helps in reducing pressure during peak months by its saving techniques and methodologies. It looks forward to integrate the whole Qatar community for their worth participation as broadly as possible. KAHRAMAA also appeals to all Qatar’s residents to take an active role in the program, calling for cooperation and adherence to the country’s conservation laws and regulations
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.


خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.