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KAHRAMAA celebrates 5th Tarsheed Anniversary

​Under the generous patronage of His Highness the Emir of the Qatar, Sheikh Tamim Bin Hamad Al- Thani, the Qatar General Electricity & Water Corporation (KAHRAMAA) organized today the fifth anniversary of its ongoing National Program for Conservation and Energy Efficiency (Tarsheed) at its iconic KAHRAMAA Awareness Park (KAP) with the slogan “one promise, one journey ’’.

The grand and glittering event was graced with the presence of the Prime Minister and Interior Minister, HE Sheikh Abdullah bin Nasser bin Khalifa Al Thani, Deputy Prime Minister and Minister of State for Cabinet Affairs HE Ahmed bin Abdullah Bin Zaid Al Mahmoud, the Minister of Energy and Industry, HE Dr. Mohamed Bin Saleh Al Sada, KAHRAMAA’s president, HE Eng. Essa Bin Hilal Al- Kuwari, ministers, dignitaries, diplomats, high level officials from Government and private sectors and sponsors, Media professionals, senior functionaries of KAHRAMAA, Environment- champions, school children, stakeholders’ representatives and others.

With the annual Tarsheed celebration, KAHRAMAA announced the official opening of its KAHRAMAA Awareness Park (KAP) and announced future strategies as well for Tarsheed program. During the event, a film regarding the first phase (2012- 2017) of the National Program for the Conservation and Energy Efficiency was screened, highlighting its overall achievements and challenges. The Tarsheed succeeded in reducing the per capita consumption of Electricity and Water in Qatar by 18% and 20% respectively until December 2016.

During the event, KAHRAMAA also announced the commencement of the second phase (2017- 2022) of the National Program for Conservation and Energy Efficiency (Tarsheed) and its new road map to achieve the objectives set out by Qatar National Vision (2030) and extended National Development Strategy. During these years, Tarsheed will strive to reduce the per capita consumption of electricity and water by 8% and 15% respectively.

In addition to it, KAHRAMAA at this grand occasion felicitated those winners (individual and corporate) who had been selected under various categories against the entries received for three competitions which were organized by KAHRAMAA’s Conservation and Energy Efficiency department. The winners are as follows:​

# Entity ​Winner ​Type Competition Name​
​1 ​Ministry of Culture & Sports ​Lusail Sports Complex ​Sports Sector ​Conserving Building Competition
​2 ​Qatar Gas ​Headquarters Office ​Commercial Sector ​Conserving Building Competition
​3 ​Ministry of Municipality & Environment Ministry Tower ​Government Sector
​Conserving Building Competition
​4 ​Musherib Properties ​Cultural Forum Building ​Government Sector : Companies ​Conserving Building Competition
​5 ​Qatar Foundation ​Northwestern University - Qatar ​Education Sector ​Conserving Building Competition
​6 ​Qatar Gas ​CLPG Plant ​Industrial Sector ​Conserving Building Competition
​7 ​Sheraton Hotel ​Sheraton Grande Doha Resort & Convention ​QNCC Tourism Sector ​Green Hospitality With
​8 ​ASHGAL ​Design of The Qatari Center of Social Culture for the Deaf ​First Place ​In-design Competition
​9 ​Ministry of Interior ​Design of Civil Defense & Protection in Wakra ​Second place ​In-design Competition
​10 ​ASTAD Projects Management ​Design of Qatar University Sports & Events Complex ​Third Place ​In-design Competition
​11 Qatar Foundation ​Solar PV Units for Irrigation System ​Corporations ​Best Renewable Energy Initiative
​12 ​Eng. Ibraheem Al-Ali ​Humidification Dehumidification Desalination ​Individuals ​Best Renewable Energy Initiative
​13 ​Al-Shiamaa Secondary Independent School for Girls ​Eco Friendly Green School Model ​Research ​Best Renewable Energy Initiative
​14 ​Supreme Committee for Delivery & Legacy​ ​2017
Best Government Corporation Applying Tarsheed Practices 2017
The Program which was initiated as a National campaign for Efficient Use of Water and Electricity was launched for five years in 2012 on earth day which falls every year on April 22. Tarsheed, through its multi- folded strategies and programmes, aims at reaching all segments of the society to create awareness for conserving the precious resources. It motivates the whole society to work together, contributing to the envisaged goals and ambitions of the Qatar National Vision (QNV) 2030. 

In order to achieve the target set out by the National Program for Conservation and Energy Efficiency (Tarsheed), KAHRAMAA has signed 56 MoUs in various sectors to make Tarsheed a habit for everyone. The basic purpose of these signed MoUs with various kinds of organizations is to implement Tarsheed’s objectives and help inculcating and extending conservation culture in Qatar to preserve country’s vital resources and reduce carbon emissions for the sake of environment.

Tarsheed also helps in reducing pressure during peak months by its saving techniques and methodologies. It looks forward to integrate the whole Qatar community for their worth participation as broadly as possible. KAHRAMAA also appeals to all Qatar’s residents to take an active role in the program, calling for cooperation and adherence to the country’s conservation laws and regulations.
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.


خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.