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24.03.2018

KAHRAMAA Celebrates Earth Hour Under the Theme "Connect to Earth"

Qatar General Electricity and Water Corporation “KAHRAMAA” celebrated the Earth Hour on Saturday 24th March 2018, at KAHRAMAA Awareness Park under the theme "Connect to Earth" amidst the presence of Minister of Energy and Industry H.E. Dr. Mohammed bin Saleh Al Sada, KAHRAMAA President H.E. Eng Essa bin Hilal Al Kuwari, and a number of senior figures and officials.

The event witnessed a number of awareness activities. The audience signed the map of Qatar to show their commitment towards Earth by reducing consumption, preserving the environment and reducing carbon emissions, as a national responsibility and a moral duty. In addition, the event witnessed a visual presentation to introduce Earth Hour as a global initiative aimed at raising awareness of environmental issues.

At the event's conclusion, lights were switched off from 8:30 am to 9:30 pm, in commemoration of Earth Hour, and in solidarity with the world in this global initiative, which aims to raise public awareness on the importance of addressing the dangers of global warming and climate change by switching off lights and unnecessary electrical devices for one hour.

KAHRAMAA’s participation in raising awareness of energy efficiency and consumption reduction among the members of society contributes to the achievement of the objectives of the National Program for Conservation and Energy Efficiency (Tarsheed) and ensures the achievement of sustainable environmental development in accordance with Qatar National Vision 2030. Many sectors in Qatar participated in the Earth Hour by turning off the lights in response to this world-wide initiative.

creating awareness about protecting environment and climate change by reducing the carbon emissions

It is worth mentioning that Earth Hour is the world's largest environmental grassroots initiative on climate change initiated by the World Wildlife Fund (WWF) in 2007. Sydney was the first city to launch this campaign. During this occasion, millions of people around the world and environmentalists gather to raise awareness about how to preserve the environment and about the threats to our planet.

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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.